Bose 20i Headphones Manual

The Bose 20i Headphones are premium in-ear headphones designed for high-fidelity audio, featuring Bose TriPort technology for immersive sound, StayHear+ tips for secure and comfortable fit, an inline microphone and remote for device control and calls, and tangle-resistant cabling. Below are key sections for safety, features, setup, operation, care, and troubleshooting.

Features at a Glance

Key components: Bose TriPort acoustic design, StayHear+ silicone tips, inline remote with microphone, 3.5mm audio plug, tangle-resistant cable.

Package Contents

Unpack and verify all items are present.

1. Bose 20i Headphones (with inline remote).
2. Set of StayHear+ tips (S, M, L sizes).
3. Carrying case.
4. Quick Start Guide.
5. Warranty card.

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Prepare your headphones for first use.

1. Select tips: Choose StayHear+ tip size that fits securely and comfortably.
2. Connect: Plug the 3.5mm audio plug into your device's headphone jack.
3. Test audio: Play music to ensure sound is clear and balanced.
4. Test microphone: Make a test call to verify microphone clarity.

CAUTION! Do not force plug; insert gently to avoid damage.

Specifications

• Driver Type: Dynamic, Bose TriPort.
• Frequency Response: 10Hz - 20kHz.
• Impedance: 32 ohms.
• Sensitivity: 115 dB SPL/mW.
• Cable Length: 1.2 meters (47 inches).
• Connector: 3.5mm gold-plated stereo plug.
• Microphone: Omnidirectional, built into inline remote.
• Remote Functions: Volume up/down, play/pause, call answer/end.
• Compatibility: iOS, Android, and most audio devices with 3.5mm jack.

Controls and Functions

Inline remote located on cable.

Button Layout: Single multi-function button, plus (+) and minus (-) buttons.

Music Playback: Press once to play/pause; double-press to skip track; triple-press for previous track. Volume: Press (+) to increase, (-) to decrease. Calls: Press once to answer/end call; press and hold to reject call. Voice Assistant: Press and hold to activate Siri/Google Assistant (on compatible devices).

Wearing Your Headphones

For optimal comfort and sound quality.

1. Insert tips: Gently insert StayHear+ tips into ear canals.
2. Secure fit: Twist slightly until tips seal comfortably.
3. Cable routing: Route cable behind ears or down front as preferred.
4. Adjust: Ensure cable is not pulled tight to avoid strain.

Tip: Try different tip sizes for best fit and noise isolation.

Using the Inline Remote & Microphone

Control audio and communicate hands-free.

1. Play music: Connect to device, press play on device or remote.
2. Adjust volume: Use (+) and (-) buttons.
3. Take calls: When call arrives, press once to answer; speak normally.
4. End call: Press once to end; press and hold to reject.
5. Voice commands: Hold button to activate device voice assistant.

WARNING! Do not use headphones in situations where full awareness of surroundings is required.

Care & Maintenance

Unplug before cleaning. Wipe with dry, soft cloth; avoid liquids.

StayHear+ Tips: Remove and clean with mild soap and water; dry completely before reattaching. Cable: Store in carrying case to prevent tangles and damage. Storage: Keep in cool, dry place away from direct heat.

CAUTION! Do not immerse in water; avoid abrasive cleaners.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © 2025 Bose Corporation; all rights reserved. For support, visit www.bose.com/support or contact 1-800-999-2673.

Troubleshooting

Reset: Disconnect from device, wait 10 seconds, reconnect.

Service: 1-800-999-2673; www.bose.com/support