The Bose 15 Headphones are premium over-ear wireless headphones featuring active noise cancellation, up to 20 hours of battery life, Bluetooth 5.0 connectivity, touch controls, built-in microphone for calls, and Bose's signature sound quality. Below are key sections for safety, features, setup, operation, and troubleshooting.
Key components: Over-ear ear cups with memory foam, built-in rechargeable battery, USB-C charging port, 3.5mm audio jack, multifunction button, touch panel.
| Feature | Description |
|---|---|
| Active Noise Cancellation | Electronically reduces ambient noise for immersive listening |
| Bluetooth 5.0 | Wireless connectivity with stable range up to 10 meters |
| Battery Life | Up to 20 hours playback with ANC on |
| USB-C Charging | Fast charging: 15 minutes for 2.5 hours of playback |
| Touch Controls | Swipe and tap gestures for playback and volume |
| Built-in Microphone | For hands-free calls and voice assistant access |
| 3.5mm Audio Jack | Wired listening option when battery is depleted |
| Foldable Design | Ear cups rotate for compact storage in included case |
| Voice Assistant Support | Google Assistant, Siri, and Alexa compatible |
| Bose Music App | Customize settings, update firmware, and access features |
Unpack and verify all contents are present.
WARNING! Keep plastic bags away from children to avoid suffocation hazard.
Power on headphones and pair with your device.
CAUTION! Use only the provided USB-C cable or a certified replacement. Do not expose to extreme temperatures.
Access controls via physical buttons and touch panel on right ear cup.
Physical Buttons: Power (on/off, Bluetooth pairing), Noise Cancellation/Ambient Mode toggle, Voice Assistant button.
Touch Panel (Right Ear Cup): - Tap once: Play/Pause, Answer/End call. - Tap twice: Skip to next track. - Tap three times: Go to previous track. - Swipe up/down: Increase/decrease volume. - Swipe forward/back: Not assigned by default (configurable in app).
LED Indicators: - Flashing white: Ready to pair. - Solid white: Connected via Bluetooth. - Flashing amber: Battery low (less than 30 minutes remaining). - Solid amber: Charging. - Off: Powered off or fully charged.
Bluetooth: Pair with smartphones, tablets, computers. Wired: Use 3.5mm audio cable.
Tip: For best audio quality, keep the device within 10 meters and minimize obstructions.
Three modes: High (full ANC), Low (moderate ANC), Ambient (lets in outside sound).
WARNING! Do not use in situations where awareness of your surroundings is critical (e.g., crossing streets, operating machinery).
Press and hold the Voice Assistant button to activate your device's default assistant (Siri, Google Assistant, Alexa). For calls, the built-in microphone provides clear voice pickup.
Answering Calls: Tap the touch panel once when a call comes in. Ending Calls: Tap once during a call. Rejecting Calls: Press and hold the touch panel for 2 seconds. Muting Microphone: Double-tap the Voice Assistant button during a call (enabled in Bose Music app).
Unplug cables before cleaning. Use a dry, soft cloth to wipe ear cups and headband. Do not use liquids or abrasive cleaners.
CAUTION! Do not immerse in water. Store in the provided case when not in use. Avoid extreme heat, cold, or humidity.
FCC ID: XXXXXXXXXXX. This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. IC: XXXXX-XXXX. Contains FCC ID: XXXXXXXXXXX. For detailed regulatory and compliance information, visit www.bose.com/compliance. Copyright © 2025 Bose Corporation. All rights reserved. Bose and the Bose logo are trademarks of Bose Corporation. For support, visit www.bose.com/support or contact 1-800-999-2673.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Headphones won't power on | Battery depleted | Charge for at least 15 minutes using USB-C cable and power adapter. |
| Bluetooth connection issues | Out of range/interference | Move device closer (within 10m); turn off other Bluetooth devices; restart headphones. |
| Poor audio quality or static | Low battery/connection | Charge battery; ensure device is connected; try wired connection. |
| Noise cancellation not working | Mode not selected/firmware | Press NC button to cycle modes; update firmware via Bose Music app. |
| Touch controls unresponsive | Screen protector/dirt | Clean touch panel with dry cloth; ensure fingers are not gloved. |
| Battery drains quickly | ANC on high/old firmware | Use lower ANC mode; update firmware; reduce volume. |
Reset: Press and hold Power button and Volume Down (touch panel) for 10 seconds until LED flashes amber twice. This resets Bluetooth connections.
Service: 1-800-999-2673; www.bose.com/support